Trail Journeys is proud to be validated by Qualmark as a quality tourism business. Qualmark is New Zealands trusted and independent tourism assessor.
Only those businesses that are delivering a quality sustainable experience, who have safe principles and practices, and showcase true New Zealand hospitality, are recognised through a Qualmark endorsement.Book with confidence and peace of mind that the experience you are paying for is one of the most high quality, safe and sustainable experiences in New Zealand.
There are a number of other Qualmark rated providers on the Railtrail so as is the case with Trail Journeys, by choosing these operators you can be extra sure of the quality of the product and service you will receive whilst experiencing the Otago Central Railtrail.
We are happy to work with all operators on the Railtrail and as part of Trail Journeys Qualmark standards requirement we request feedback from all of our customers and we take our own steps to measure and ensure the highest quality standards from all the operators we deal with.
If for some reason we or another operator you have dealt with through us does not reach the standards you expected we would really appreciate you letting us know so we can address any issues and continue our quest to ensure everyone who deals with Trail Journeys has a fantastic experience.